Billing
Modal is serverless, which means you only pay for the compute you use or reserve. Reservations are not required, and there are no minimum usage-time increments. Up-to-date unit pricing for all of our products is available on our Pricing page.
Billing frequency and incremental billing
All workspaces are billed monthly. At the end of each billing cycle, you are auto-charged for the Modal usage incurred during that cycle (less any credits and incremental usage charges), as well as any subscription fees (non-Starter plans only) for the following billing cycle.
In addition to monthly billing, you will be auto-charged for incremental usage the first time you exceed certain thresholds. These charges occur within the billing cycle.
Setting a workspace budget
To set limits on how how much Modal usage can be incurred within the monthly billing period, go to the “Workspace budget” section of Usage and Billing. The max you can set this limit to is based on the history of prior successful charges to your payment method. Within a billing period, you may be charged for incremental usage when you pass certain thresholds. If those charges are successful, the max cap goes up.
Updating billing information
To update your billing information, click on “Manage payment information” in the Usage and Billing section of Settings. This will take you to a Stripe-hosted page where you can update your payment method and/or billing email.
Note that you must have a payment method on file in order to use Modal. If you would like to remove your payment method and delete your workspace, please contact support@modal.com.
Viewing invoice history
To view your invoice history and/or download receipts, click on “Manage payment information” in the Usage and Billing section of Settings. You should see an “Invoice History” section at the bottom of the Stripe-hosted page.
Custom invoicing
Invoiced billing, international bank transfer payment methods, splitting invoices, and other custom requirements are available to customers on an Enterprise plan who have a usage commitment with us. Please contact sales@modal.com.
Questions on billing? Reach out to billing@modal.com.